Fees & Charges
NBN Connection Charge
In some cases, a new NBN lines may have to be installed. In such cases a $300 NBN connection fee will be charged to the customers one off.
Late Payment Fee
$15 one off late payment fee is applied if payments are not made by due date.
Paper Bill fee
There is no charge for email billing, but for a paper bill a fee of $2.50 is applied.
Non-Direct Debit Fee
$2.50 non-direct debit fee is applies for payment made by any other mode.
Installation Charges NBN
Our preconfigure modem are self-install modem and plug and play, but if customer wants a professional install, then $149 professional installation fee is applicable.
Phone System Installation
Our preconfigure modem are self-install modem and plug and play, but if customer wants a professional install, then $149 professional installation fee is applicable.
Replacement Sim
Every replacement Sim card is provided at a nominal $5 charge.
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